759 39 Flexibility Properly managing a modern business is about making choices to create value. Valuation provides important insights for executives faced with making decisions on corporate strategy, acquisitions and divestments, capital structure, and other management actions. All these decisions take place against a backdrop of uncer- tainty about the outcomes of alternative courses of action.1 However, in some cases, you can face decisions where not only is uncertainty present, but so is flexibility. Managerial flexibility and uncertainty are not the same. In cases of uncer- tainty, the future of a company or a project may be extremely difficult to pre- dict and depends on a single management decision—for example, to launch a new product line or to invest in a new production facility. Flexibility, in contrast, refers to choices managers may make between alternative plans in response to events. This is especially true when you are conducting valuations of investment projects. The difference is important in deciding your approach to valuation. Whatever the degree of uncertainty, it is possible to value the asset in question by using a standard discounted-cash-flow (DCF) approach combined with either different scenarios or a stochastic simulation (see, for example, Chapter 17). But suppose management has planned to stage its investments in a business start-up. In that case, the managers may decide at each stage whether to proceed, depending on information arising from the previous stage. Where managers expect to respond flexibly to events, they need so-called contingent valuation approaches. These fore- cast, implicitly or explicitly, the future free cash flows, depending on the future states of the world and management decisions, and then discount these to today’s value. For such decisions, alternative approaches provide more accurate valuation results and, perhaps even more important, deeper insights into what creates value. Flexibility comes in many forms and can substantially alter the value of a business or project. But the business or project can have value only if 1 See Chapters 4 and 13 for ideas on handling uncertainty, for example, with scenario-based approaches. 760  Flexibility executives actively manage it to make better decisions. This chapter concen- trates on the basic concepts of valuing managerial flexibility and real options in businesses and projects. It focuses on the following topics: • Fundamental concepts behind uncertainty, flexibility, and value (when and why flexibility has value) • Managing flexibility in terms of real options to defer investments; making follow-on investments; and expanding, changing, or abandoning production • Comparison of decision tree analysis (DTA) and real-option valuation (ROV) to valuing flexibility, including situations in which each approach is more appropriate • A four-step approach to analyzing and valuing real options, illustrated with numerical examples using ROV and DTA A Hierarchy of Approaches It is possible to illustrate a hierarchy of standard and contingent approaches to valuation under situations of uncertainty and flexibility and suggest when it is best to apply each (Exhibit 39.1). When a flexible response is neither expected EXHIBIT 39.1  Valuation under Uncertainty: Approaches Single-path DCF Probability distribution of path-contingent outcomes Outcomes contingent on path Probability distribution of possible outcomes Several possible outcomes Single expected outcome Stochastic simulation DCF Decision tree analysis (DTA) Real-option valuation (ROV) Scenario DCF Optimistic t = 0 Base Pessimistic Standard Valuation Contingent Valuation