712  High-Growth Companies (or plans to generate) revenues. Understanding how a start-up makes money is critical. Technology start-ups rely on many revenue streams, including ad- vertising, product sales, subscriptions, and commissions, among others. Many young companies build a product or service that meets the customer’s need, but too many can’t identify how to monetize the value they provide. Understanding a company’s growth potential requires identifying which product categories are part of its current and future portfolio. To this end, the left side of Exhibit 36.2 presents Farfetch revenue by product type. While high- end fashion apparel accounts for the majority of its sales, the company also sells high-end jewelry, handbags, and shoes. In the case of luxury goods, it is important to assess where the company sells its products, since the luxury-goods market varies dramatically across regions. Understanding the geographic presence will help with sizing future markets and assessing the impact of potential competition. The right side of Exhibit 36.2 presents Farfetch’s revenue by geography. Although Farfetch launched in Europe, it now has a significant presence in the Americas and Asia. Across these product lines and regions, Farfetch generates revenue from multiple activities. Whenever possible, try to separate sources of revenue, as each will have its own dynamics concerning growth, profitability, and re- quired investment. Farfetch’s primary source of revenue is from its third-party (3P) marketplace. As in other popular marketplaces, a consumer purchases a product from a company other than Farfetch, and Farfetch facilitates the transaction, taking a portion of the revenue. In a technology-enabled market- place, the level of the commission is known as the “take rate,” and it varies substantially across product categories. For Farfetch, the take rate hovers around 30 percent, higher than most technology marketplaces. As part of the transaction, EXHIBIT 36.2  Farfetch: Revenue by Product Type and Geography % Apparel, 58 Jewelry, 17 Handbags, 9 Other, 16 Europe and Africa, 40 Asia-Pacific, 31 Americas, 29 Revenue by type, Q2 2018 Revenue by geography, FY 2018 Source: Farfetch F-1 filing and 2018 20-F filing; Deutsche Bank estimates. A Valuation Process for High-Growth Companies  713 Farfetch will also charge for shipping, customs, and taxes. While these fees are bundled together from the customer’s perspective, Farfetch separates fulfill- ment-related charges from other revenues. In addition to the marketplace, Farfetch generates revenue from three other sources. The company sells luxury goods direct to consumers through its platform (first-party sales, or 1P) and through two London-based retail stores, known as Browns. Through a business unit it calls Black & White (now known as Farfetch Platform Solutions), Farfetch also works directly with lux- ury brands to operate their e-commerce sites. Since a company’s take rate varies over time and across businesses, do not start your valuation with company revenue, but rather with gross mer- chandise value (GMV). Exhibit 36.3 presents Farfetch’s GMV and resulting revenue by operating segment. GMV represents the value of goods sold on the platform, net of returns—$1.4 billion in 2018. Since Farfetch keeps only a por- tion of the gross merchandise value traded, revenue is limited to the portion retained. This is not unique to Farfetch. Many technology companies report both gross and net sales. For instance, ride-sharing companies report their gross bookings but net out driver payments before reporting revenue. Assess the market power of various stakeholders, like luxury boutiques or global luxury brands, to determine the future direction of take rates. For in-store sales, first-party sales, and platform fulfillment, revenue equals the gross merchandise value. Since direct sales and the third-party marketplace have different levels of profitability and capital needs, always analyze them separately. In this chapter we examine only the third-party mar- ketplace in detail, though we estimated the other revenue sources using a similar methodology. EXHIBIT 36.3  Farfetch: Revenue Model, 2018 $ million Gross profit: 299 Third-party merchandise value1 = 1,192 Third-party commissions1 = 387 1,408 Retail store Gross merchandise value Revenues 602 × 32.5% take rate Fulfillment First party 16 98 102 16 98 102 1 Includes Black & White outsourcing revenue, estimated net of returns. Source: Farfetch F-1 filing and 2018 20-F filing, Cowen and Company estimates.